Privacy Policy

At Lady Luck Casino, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our casino or use our website.

Information We Collect

When you visit our website or sign up for a membership at our casino, we may collect personal information such as your name, address, phone number, email address, and payment details. We may also collect information about your gambling activities, including the games you play, the amount of money you wager, and the outcome of your bets.

In addition, we may collect technical information about your device and internet connection, such as your IP address, browser type, and operating system. This information helps us to improve our website and provide a more personalized experience for our customers.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing you with access to our casino games and services
Processing your payments and withdrawals
Communicating with you about promotions, events, and other updates
Analyzing your gambling behavior to improve our services and prevent fraud
Complying with legal and regulatory requirements

We may also use your information for marketing purposes, such as sending you promotional offers and personalized recommendations based on your gaming preferences.

Sharing Your Information

We may share your information with third-party service providers who help us operate our casino and website, such as payment processors, marketing agencies, and data analytics companies. These service providers are required to protect your information and only use it for the purposes specified by Lady Luck Casino.

In certain circumstances, we may also disclose your information to:

Law enforcement agencies or government authorities as required by law
Our affiliates or business partners for marketing and promotional purposes
Potential buyers or investors in connection with a merger, acquisition, or sale of assets

Security Measures

We take the security of your information seriously and have implemented technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our website is encrypted using SSL technology to secure your data when you transmit it to us.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information. You are responsible for keeping your account credentials confidential and taking appropriate measures to protect your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences on our website. Cookies are small text files stored on your device that help us improve your user experience and provide personalized content and advertisements.

You can choose to disable cookies in your browser settings, but this may limit your access to certain features and services on our website. By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy.

Children's Privacy

Lady Luck Casino is intended for adults only, and we do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected information from a minor, please contact us immediately so that we can delete it from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending you an email.

By continuing to use our website or services after the updated Privacy Policy comes into effect, you consent to the revised terms and practices outlined in the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] We are committed to protecting your privacy and will do our best to address your inquiries promptly.

Thank you for choosing Lady Luck Casino. We look forward to providing you with a safe, secure, and enjoyable gaming experience.